Frequently Asked Questions

  • Are you licensed and insured?

    Yes, we're fully licensed and insured for roadside operations across Pennsylvania and New Jersey. Our technicians are certified with experience handling domestic and import vehicles.
  • Do you offer 24/7 service?

    Yes, we provide 24/7 emergency roadside assistance including lockouts, jump starts, and breakdowns. We're available even during cold winters or high-traffic hours.
  • What's your response time like?

    We provide rapid response times throughout Philadelphia and nearby suburbs. As a family-owned local operation, we focus on quick ETAs and reliable service.
  • Do you damage vehicles during lockouts?

    No, our trained specialists use precision lockout tools to safely unlock doors without scratching paint or damaging sensors. We prioritize non-damage techniques.
  • Do you test batteries before leaving?

    Yes, our technicians test and verify your charging system before departure to prevent repeat failures. We ensure your vehicle is running properly.
  • What areas do you serve?

    We serve Philadelphia and nearby suburbs including Fox Chase, Erdenheim, Wyncote, Rockledge, and Cedarbrook. Coverage includes North Philadelphia, Jenkintown, and Cheltenham neighborhoods.
  • Do you offer mobile battery replacement?

    Yes, we provide on-site battery testing and replacement with top-brand batteries. We deliver and install directly at your breakdown location with warranty-backed parts.
  • Can you help with stripped lug nuts?

    Yes, we have specialized equipment to remove damaged or over-torqued lug nuts without harming wheels. We ensure correct re-installation torque before departure.
  • Do you deliver fuel for emergencies?

    Yes, we provide emergency fuel delivery for stranded drivers. We offer both gasoline and diesel options with clean transfer systems for quick refueling.
  • What's your pricing structure like?

    We offer competitive flat rates with transparent pricing. No hidden fees - we believe in honest, upfront costs for all roadside services.
  • Can you help modern vehicles safely?

    Yes, we're licensed and equipped for modern vehicle electronics including hybrids and newer models with sensitive systems. We use memory-saving installation techniques.
  • How can I contact you for service?

    Call or text us at (267) 692-4343 for immediate roadside assistance. We're available 24/7 for all emergency roadside needs throughout the Philadelphia area.