Frequently Asked Questions
Are you licensed and insured?
Yes, we're fully licensed and insured for roadside operations across Pennsylvania and New Jersey. Our technicians are certified with experience handling domestic and import vehicles.Do you offer 24/7 service?
Yes, we provide 24/7 emergency roadside assistance including lockouts, jump starts, and breakdowns. We're available even during cold winters or high-traffic hours.What's your response time like?
We provide rapid response times throughout Philadelphia and nearby suburbs. As a family-owned local operation, we focus on quick ETAs and reliable service.Do you damage vehicles during lockouts?
No, our trained specialists use precision lockout tools to safely unlock doors without scratching paint or damaging sensors. We prioritize non-damage techniques.Do you test batteries before leaving?
Yes, our technicians test and verify your charging system before departure to prevent repeat failures. We ensure your vehicle is running properly.What areas do you serve?
We serve Philadelphia and nearby suburbs including Fox Chase, Erdenheim, Wyncote, Rockledge, and Cedarbrook. Coverage includes North Philadelphia, Jenkintown, and Cheltenham neighborhoods.Do you offer mobile battery replacement?
Yes, we provide on-site battery testing and replacement with top-brand batteries. We deliver and install directly at your breakdown location with warranty-backed parts.Can you help with stripped lug nuts?
Yes, we have specialized equipment to remove damaged or over-torqued lug nuts without harming wheels. We ensure correct re-installation torque before departure.Do you deliver fuel for emergencies?
Yes, we provide emergency fuel delivery for stranded drivers. We offer both gasoline and diesel options with clean transfer systems for quick refueling.What's your pricing structure like?
We offer competitive flat rates with transparent pricing. No hidden fees - we believe in honest, upfront costs for all roadside services.Can you help modern vehicles safely?
Yes, we're licensed and equipped for modern vehicle electronics including hybrids and newer models with sensitive systems. We use memory-saving installation techniques.How can I contact you for service?
Call or text us at (267) 692-4343 for immediate roadside assistance. We're available 24/7 for all emergency roadside needs throughout the Philadelphia area.
